Factors Influencing Human Resource Performance in Universities: A Dual Perspective on Administrative and Academic Staff

Abstract

This study aims to explore the key factors influencing human resource (HR) performance in universities, focusing on both administrative and academic staff. By adopting a dual perspective, the research first examines the determinants of HR performance within university administration, followed by an analysis of how these factors affect academic personnel. The study seeks to answer three fundamental questions: (1) What factors influence HR performance in universities? (2) Which HR practices have the greatest impact on HR performance in a university setting? (3) Is the university’s strategic vision aligned with HR strategy and the routine work of its human resources?To address these questions, the study will employ a mixed-method approach, incorporating both qualitative and quantitative analyses. A key component of the research will be a structured survey designed to investigate the perceptions of administrative and academic staff regarding the factors that influence their performance, the impact of these factors on the quality of their work, and the extent to which institutional policies and strategies are effectively translated into their daily tasks. The survey will provide empirical insights into the perceived importance of various HR practices and strategic initiatives, lighting on potential gaps between institutional objectives and workforce realities.By analysing the survey data in parallel with institutional policies and best practices in human resource management, this study aims to provide evidence-based recommendations for university leadership, policymakers, and HR practitioners. The findings will contribute to a deeper understanding of HR dynamics in higher education, offering strategic insights to enhance HR efficiency and institutional performance.